While listening to my favorite podcasts, I’ve noticed a two-word phrase that hosts often use with their guests to cut past the surface-level chitchat and into the heart of a story: “I’m curious.” … What “I’m curious” does is set the other person up for success. You’re not being interrogative, as there’s no right or wrong answer. There’s no judgment, no ulterior motive. You simply want to learn.
An Ethical Sanity Check: What Would Trolls Do? - Mind the Product
As a teenager in the 90s in the US Bible Belt, you didn't have to look far to find someone wearing an iconic bracelet with 4 simple letters: WWJD. This was meant to remind Christian youth to constantly evaluate decisions in their daily lives against the question, "What Would Jesus Do?".
… One regular feature request that we discussed was being able to automatically post your trips on Facebook. It sounds like a simple feature – “I’m taking a trip to Paris! Let me share that with my friends!” But as our team discussed it, we realized how easily this could go wrong. We could see a very short leap to a scenario where our app posted that someone was going to be out of town for the next week, and gave potential thieves the exact dates during which their house would be empty. Or a user forgot to turn off this automated feature before flying to another city to interview with their company’s biggest competitor…and their boss was a Facebook friend. We decided the risk wasn’t worth the “fun”.
Grab some index cards and simulate your system. Have each user write down precisely what they want to tell/ask the system and have the person running the system hand back index cards with the results that they can expect. Be clear about the state that the system is in before each transaction and after it as well. The sum total of these interactions is your spec.
I hate MVPs. So do your customers. Make it SLC instead.
Product teams have been repeating the (Minimum Viable Product) mantra for a decade now, without re-evaluating whether it's the right way to maximize learning while pleasing the customer. Well, it's not the best system. It's selfish and it hurts customers. We don't build MVPs at WP Engine.
MVPs are too M and almost never V. Customers see that, and hate it. It might be great for the product team, but it’s bad for customers. And ultimately, what’s bad for customers is bad for the company.
Why Feature FOMO Stalls Product Innovation - Mind the Product
Messenger apps started as the simplest way to start a conversation online. Open the app. Select a person to chat with. Go. Today, those apps have seemingly endless ways for users to engage: video chat, send gifs, send emojis, send money, use a filter, buy and sell goods, play games, talk to bots, and more.
Most companies say they’re not competitor obsessed, but still one in five say they look primarily to competitors for product inspiration. Competitive intelligence is useful, but it shouldn’t guide your product strategy. Product managers have a lot to do, so it makes sense that a majority view their responsibilities as more tactical and less visionary. The downside of that may be shortsightedness when it comes to prioritizing features or driving long-term feature adoption. Product teams should rely on senior product leadership—not competitors— to guide vision. CPOs are in demand because they can assess the market, build the strategy, and combat demands from other executive leadership and internal teams about new product features. Customers care what you build and when you build it, so give them a say, communicate back what you plan to build and when you plan to build it
Seeking the Productive Life: Some Details of My Personal Infrastructure-Stephen Wolfram Writings
I'm a person who's only satisfied if I feel I'm being productive. I like figuring things out. I like making things. And I want to do as much of that as I can. And part of being able to do that is to have the best personal infrastructure I can.
I believe I first thought seriously about how to organize my files back in 1978 … And over the past 40 years I’ve basically gone through five generations of filesystem organization, with each generation basically being a reflection of how I’m organizing my work at that stage in my life.
Capture the Content You Value
What do you do with information you find valuable? For all the time you spend searching and reading online material are you getting all of your "time currency" worth? The answer is a life long one because consumption of online media is ingrained into the lifestyles of those who have access to it.
We are being drowned in so much information like passing sun rays, and too much of it can be bad for your attention and time. To increase the value of reading content across the web, I use a process that allows me to minimize the time spent searching for material, a better way to store and organize content for easy retrieval, make better sense and extract value from it, and also a streamlined way to share valuable information across social networks.
Be a Schedule Builder, Not a To-Do List Maker - Nir and Far
Imagine you bought a new phone, but at the end of each day, every day, the operating system crashed. Would you keep using the faulty phone? Of course not. You'd take it back to the store, complain, and get a new one. And yet, many people run their entire lives on a faulty operating system.
Ever notice how much easier it is to add things to your to-do list than to actually do them? With no constraints, we just fill up our to-do lists with even more things we’ll never finish.